9. Ethics

–          Organizations are always being faced with ethical dilemmas and situations that affect their decision-making.

–          For businesses to be successful, they need to be able to resolve ethical issues that may arise in the workplace.

–          Resolving ethical issues within an organization takes time, communication, and implementation.

–          Managers have to communicate to other employees what is expected of them of how they should react in an ethical situation.

–          Ethical issues can destroy an organization if they are not attacked with a strong approach.

–          Examples of ethical issues in organisational behaviour:

o   Hiring of friends or acquaintances

o   Discriminating against others based on race

o   Human rights violations, specifically the working conditions in foreign manufacturing plants

o   Child labour

 

–          Organizations should take a structured approach to resolve ethical issues.

–          Six ethical decision-making steps organizations should follow to identify and rectify issues include:

o   Issue clarification

o   Stakeholder analysis

o   Values identification

o   Issue resolution

o   Addressing objectives

o   Resolution implementation.

~ by changeminor on October 2, 2008.